9:16 a.m., March 2, 2015
"Thank you for calling Servaline 1.9, your automated directory assistant. How are you today?"
"I am fine as well. It looks like this is your first time calling Servaline, 'The Number One Automated Directory Assistance Service in the Western Hemisphere.' Your call may be recorded for quality assurance. To confirm your first-time customer status, please say, 'Yes,' or 'No,' or press y or n. To ignore this menu, state the type of business you wish to look up."
"Looking up: 'Yeah. It's my first time.'"
"Welcome, first-time caller. As a first-time caller, you are eligible for a free three-month trial subscription to our award-winning program. If you like, we can start your free trial today."
"Looking up: 'Why not? I'm in a good mood.'"
(Servaline 1.9 added Jeremy G***** to Servaline Plan 3A.)
"Thank you for choosing the Servaline trial subscription. For three months, no charges will be placed on your bill. Before we begin, you might notice that I am using a generic vocal profile to speak with you. This can be changed at anytime. Would you like my voice to sound masculine, feminine, or gender-neutral?"
"Looking up: 'Doesn't matter. Anything's fine. A guy, I guess.'"
(Servaline 1.9 switched vocal profile to masculine.)
"Good afternoon. How can I help you?"
"Looking up: 'Ha. Voice still sounds pretty fake.'"
"I am not sure I understand. Could you please repeat that?"
"Looking up: 'Never mind. I need a wedding ring.'"
"It looks like you are calling from Baltimore, Maryland. Is this correct? Remember, you can say, 'Yes,' or 'No,' or press y or n."
"You have pressed y."
"There are a number of jewelers in the Baltimore area: Donovan's Wedding & Engagement Rings, Jewel Center, Diamond Emporium--"
"You have selected Donovan's Wedding & Engagement Rings. The number is (***) *******. I will connect you."
"While you are waiting, I would like to notify you that Servaline is also available online. Visit www.servaline.com, and enter seven-one-three, your special access code, for discounts, prizes, and games."
"Transferring."
"They will be here soon. Thank you for calling. Goodbye."
(User transferred to Donovan's Wedding & Engagement Rings.)
